/* ==========================================================
   Twenty-One Purple — تصميم بنفسجي فاتح + دعم RTL + جوال
   لتغيير اللون الأساسي عدّل --p و --p-hover فقط
   ========================================================== */
:root{
  --p:#8b5cf6; --p-hover:#7c3aed; --p-dark:#5b21b6;
  --p-soft:#f5f3ff; --p-softer:#faf9ff; --p-line:#e9e4fa;
  --bg:#f8f7fc; --txt:#2b2840; --muted:#7a7790;
  --radius:14px; --shadow:0 2px 14px rgba(91,33,182,.06);
  --grad:linear-gradient(135deg,#a78bfa,#8b5cf6);
}

/* ---------- عام ---------- */
html{font-size:16px}
body,body.primary-bg-color,.primary-bg-color{background:var(--bg)!important;color:var(--txt);line-height:1.7;-webkit-font-smoothing:antialiased}
html[dir=rtl] body,html[dir=rtl] input,html[dir=rtl] button,html[dir=rtl] select,html[dir=rtl] textarea,
html[dir=rtl] .btn,html[dir=rtl] .form-control,html[dir=rtl] h1,html[dir=rtl] h2,html[dir=rtl] h3,
html[dir=rtl] h4,html[dir=rtl] h5,html[dir=rtl] h6{font-family:'Tajawal','Segoe UI',Tahoma,Arial,sans-serif}
h1,h2,h3,h4,h5,h6{color:var(--txt);font-weight:700}
a{color:var(--p)} a:hover{color:var(--p-hover);text-decoration:none}
.text-muted{color:var(--muted)!important}
::selection{background:var(--p);color:#fff}
#main-body{padding:28px 0 20px;background:transparent!important}
.primary-content>.header-lined h1,.header-lined h1{font-size:1.7rem;font-weight:800}
.header-lined{border-bottom:0!important}
.header-lined h1 small,.header-lined p{color:var(--muted)}

/* ---------- الشريط العلوي ---------- */
header.header{background:#fff;border-bottom:1px solid var(--p-line);box-shadow:0 2px 14px rgba(91,33,182,.05)}
header.header .topbar{background:var(--p-softer)!important;border-bottom:1px solid var(--p-line);color:var(--muted);padding:5px 0}
header.header .topbar .btn:not(.topbar-register),header.header .topbar .active-client .btn,header.header .topbar .active-client .input-group-text,
header.header .topbar a:not(.topbar-register){color:var(--muted)!important}
header.header .topbar .btn:hover,header.header .topbar a:hover{color:var(--p)!important}
header.header .topbar .active-client .btn.btn-active-client span{border-bottom:1px dashed var(--p);color:var(--txt)}
.topbar-visitor .topbar-links a{margin-inline-end:18px;font-size:13px}
.topbar-visitor .topbar-links i{color:var(--p);margin-inline-end:4px}
.topbar-visitor .topbar-login{font-size:13px;margin-inline-end:14px}
.topbar-visitor .topbar-register,
header.header .topbar-visitor .topbar-register,
header.header .topbar-visitor a.topbar-register{
  color:#fff!important;
  padding:.4rem 1.1rem;
  border-radius:20px;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  line-height:1.3;
  min-height:0;
  height:auto;
  white-space:nowrap;
}

/* الشعار والبحث والسلة */
header.header>.navbar{padding:.8rem 0}
header.header .logo-img{max-height:52px;max-width:220px;width:auto}
header.header .navbar-brand{font-weight:800;font-size:1.4rem;color:var(--p)!important}
header.header .search{border:1px solid var(--p-line);border-radius:30px;background:var(--p-softer);overflow:hidden;width:340px}
header.header .search:focus-within{border-color:var(--p);box-shadow:0 0 0 3px rgba(139,92,246,.12)}
header.header .search .btn{color:var(--p);background:transparent}
header.header .search .form-control{background:transparent;box-shadow:none}
header.header .toolbar .nav-link{border:1px solid var(--p-line);border-radius:12px;color:var(--p);background:#fff;min-width:44px;min-height:44px;display:flex;align-items:center;justify-content:center}
header.header .toolbar .nav-link:hover{background:var(--p-soft);color:var(--p-hover)}
header.header .toolbar .nav-link .badge{background:var(--p)!important;color:#fff;opacity:1}

/* القائمة الرئيسية */
header.header .main-navbar-wrapper{border-top:1px solid var(--p-softer);background:#fff}
header.header .navbar a,header.header .navbar-nav a{color:var(--txt);font-weight:500}
header.header .main-navbar-wrapper .navbar-nav>li>a{padding:.55rem .95rem;border-radius:10px;transition:.2s}
header.header .main-navbar-wrapper .navbar-nav>li>a:hover,
header.header .main-navbar-wrapper .navbar-nav>li.show>a,
header.header .main-navbar-wrapper .navbar-nav>li.active>a{background:var(--p-soft);color:var(--p)}
.dropdown-menu{border:1px solid var(--p-line);border-radius:12px;box-shadow:0 12px 32px rgba(91,33,182,.14);padding:.4rem;margin-top:6px}
.dropdown-item,.dropdown-item a{border-radius:8px;color:var(--txt)}
.dropdown-item:hover,.dropdown-item:focus,.dropdown-item.active,.dropdown-item:active,
header.header .dropdown-item.active,header.header .dropdown-item:active{background:var(--p-soft)!important;color:var(--p)!important}

/* المسار */
.master-breadcrumb{background:#fff;border-bottom:1px solid var(--p-line)}
.master-breadcrumb .breadcrumb{background:transparent;font-size:13px;padding:10px 0}
.breadcrumb-item a{color:var(--muted)} .breadcrumb-item a:hover{color:var(--p)}
.breadcrumb-item.active{color:var(--p);font-weight:600}

/* ---------- الأزرار ---------- */
.btn{border-radius:10px;font-weight:600;padding:.5rem 1.15rem;transition:all .2s;-webkit-tap-highlight-color:transparent;line-height:1.3;display:inline-flex;align-items:center;justify-content:center;text-align:center;height:auto}
.btn.btn-block{display:flex}
.btn-sm{padding:.3rem .8rem;border-radius:8px}
.btn-lg{padding:.7rem 1.4rem;font-size:1.05rem}
.btn-primary,.btn-success,.btn-info{background:var(--grad);border:0;color:#fff;box-shadow:0 4px 12px rgba(139,92,246,.28)}
.btn-primary:hover,.btn-primary:focus,.btn-success:hover,.btn-success:focus,.btn-info:hover,.btn-info:focus,
.btn-primary:not(:disabled):not(.disabled):active,.btn-success:not(:disabled):not(.disabled):active{background:var(--p-hover);color:#fff;transform:translateY(-1px);box-shadow:0 8px 20px rgba(124,58,237,.35)}
.btn-primary.disabled,.btn-primary:disabled{background:var(--p);opacity:.55;box-shadow:none}
.btn-default,.btn-secondary,.btn-light,.btn-outline-primary{background:#fff;border:1px solid var(--p-line);color:var(--p)}
.btn-default:hover,.btn-secondary:hover,.btn-light:hover,.btn-outline-primary:hover,
.btn-default:not(:disabled):not(.disabled):active{background:var(--p-soft);border-color:var(--p);color:var(--p-hover)}
.btn.focus,.btn:focus{box-shadow:0 0 0 3px rgba(139,92,246,.22)!important}
.btn-link{color:var(--p)}
.btn i{margin-inline-end:.35rem}

/* ---------- البطاقات ---------- */
.card,.primary-content .mc-promo-manage,.mc-promo-login{background:#fff;border:1px solid var(--p-line);border-radius:var(--radius);box-shadow:var(--shadow)}
.card-header{background:#fff!important;border-bottom:1px solid var(--p-line);border-radius:var(--radius) var(--radius) 0 0!important;padding:1rem 1.25rem}
.card-header .card-title{margin:0;font-size:1.05rem;font-weight:700}
.card-title i,.card-header i{color:var(--p)}
.card-footer{background:var(--p-softer);border-top:1px solid var(--p-line);border-radius:0 0 var(--radius) var(--radius)!important}
.primary-content .card-title{font-size:1.2rem;font-weight:800;margin-bottom:16px}
[class*="card-accent-"]{border-top:3px solid var(--p)!important}

/* ---------- السايدبار ---------- */
.sidebar .card{overflow:hidden}
.sidebar .card-header{background:var(--p-softer)!important}
.sidebar .card-title{font-size:.95rem;font-weight:700;margin:0!important}
.sidebar .list-group-item{border:0;border-bottom:1px solid var(--p-softer);padding:.7rem 1.1rem;color:var(--txt);background:#fff;transition:.15s}
.sidebar .list-group-item:last-child{border-bottom:0}
.sidebar .list-group-item:hover{background:var(--p-soft);color:var(--p)}
.sidebar .list-group-item.active,.sidebar .list-group-item.active:hover,.sidebar .list-group-item.active:focus{background:var(--p-soft)!important;color:var(--p)!important;font-weight:700;border-color:var(--p-softer)!important;box-shadow:inset 3px 0 0 var(--p)}
html[dir=rtl] .sidebar .list-group-item.active{box-shadow:inset -3px 0 0 var(--p)}
.list-group-item{border-color:var(--p-softer)}
.list-group-item-action:hover{background:var(--p-soft);color:var(--p)}
.badge{border-radius:20px;font-weight:600;padding:.3em .65em}
.badge-info,.badge-primary,.sidebar .badge{background:var(--p-soft);color:var(--p)}
.sidebar .list-group-item.active .badge{background:var(--p);color:#fff}

/* ---------- لوحة العميل ---------- */
.pt-welcome{display:flex;justify-content:space-between;align-items:center;gap:16px;flex-wrap:wrap;background:#fff;border:1px solid var(--p-line);border-radius:var(--radius);padding:22px 26px;box-shadow:var(--shadow);position:relative;overflow:hidden}
.pt-welcome::before{content:'';position:absolute;inset-inline-start:0;top:0;bottom:0;width:5px;background:var(--grad)}
.pt-welcome h2{font-size:1.4rem;margin:0 0 4px}
.pt-welcome p{margin:0;color:var(--muted)}
.pt-welcome-actions{display:flex;gap:10px;flex-wrap:wrap}
.tiles{margin-inline:-6px}
.tiles .row{margin:0}
.tiles .row>div{padding:6px}
.tiles .tile{background:#fff;border:1px solid var(--p-line)!important;border-radius:var(--radius);padding:18px 20px 14px;box-shadow:var(--shadow);height:100%;transition:all .25s}
.tiles .tile:hover{background:#fff;transform:translateY(-4px);border-color:var(--p)!important;box-shadow:0 14px 30px rgba(139,92,246,.18)}
.tiles .tile i,.tiles .tile:hover i{font-size:22px;width:46px;height:46px;border-radius:14px;background:var(--p-soft);color:var(--p);display:flex;align-items:center;justify-content:center;top:16px;inset-inline-end:16px;right:auto;left:auto;position:absolute}
html[dir=rtl] .tiles .tile i{left:16px;right:auto}
html:not([dir=rtl]) .tiles .tile i{right:16px;left:auto}
.tiles .tile .stat{font-size:2.3rem;font-weight:800;color:var(--txt);margin-top:26px}
.tiles .tile .title{color:var(--muted);text-transform:none;font-size:.9rem;font-weight:600}
.tiles .tile .highlight{height:3px;margin-top:10px;background:var(--grad)!important}
.client-home-cards .card{margin-bottom:16px}
.client-home-cards .card-body{padding:1.1rem 1.25rem}
.client-home-cards .list-group-item{padding:.8rem 1.25rem}
.client-home-cards .card-header .btn{border-radius:8px}

/* ---------- الجداول و DataTables ---------- */
.table-container{background:#fff;border:1px solid var(--p-line);border-radius:var(--radius);box-shadow:var(--shadow);padding:6px 6px 2px;overflow-x:auto;-webkit-overflow-scrolling:touch}
.table{color:var(--txt);margin-bottom:.5rem}
.table thead th,table.dataTable thead th{background:var(--p-softer);color:var(--muted);font-size:.82rem;font-weight:700;border:0!important;border-bottom:1px solid var(--p-line)!important;padding:.85rem 1rem;white-space:nowrap}
.table td{border-top:1px solid var(--p-softer);padding:.9rem 1rem;vertical-align:middle}
.table-list tbody tr{cursor:pointer;transition:background .15s}
.table-list tbody tr:hover,.table-hover tbody tr:hover{background:var(--p-softer)}
.table-list a{color:var(--txt);font-weight:600}
.table-list a.border-left,.table-list a.border-right{border:0!important}
.ticket-number{color:var(--p);font-weight:700;margin-inline-end:6px}
.dataTables_wrapper .dataTables_filter,.dataTables_wrapper .dataTables_length,.dataTables_wrapper .dataTables_info,.dataTables_wrapper .dataTables_paginate{padding:8px 10px}
.dataTables_filter input,.dataTables_length select{border:1px solid var(--p-line);border-radius:10px;padding:.35rem .8rem}
.dataTables_filter input:focus{border-color:var(--p);outline:0;box-shadow:0 0 0 3px rgba(139,92,246,.15)}
.pagination .page-link,.paginate_button{color:var(--p);border:1px solid var(--p-line);border-radius:8px!important;margin:0 2px}
.page-item.active .page-link,.paginate_button.current{background:var(--p)!important;border-color:var(--p)!important;color:#fff!important}
.page-link:hover{background:var(--p-soft);color:var(--p-hover)}

/* الحالات */
.label.status,span.label{border-radius:20px;padding:.3em .95em;font-size:.78rem;font-weight:700;letter-spacing:0}

/* ---------- النماذج ---------- */
.form-control,.custom-select{border:1px solid #ddd8f2;border-radius:10px;padding:.6rem .9rem;height:auto;min-height:44px;color:var(--txt);background-color:#fff}
.form-control:focus,.custom-select:focus{border-color:var(--p);box-shadow:0 0 0 3px rgba(139,92,246,.15)}
textarea.form-control{min-height:100px}
label,.form-control-label{font-weight:600;font-size:.92rem;color:var(--txt)}
.input-group-text{background:var(--p-soft);border:1px solid #ddd8f2;color:var(--p)}
.prepend-icon .field-icon{color:var(--p)}
.custom-control-input:checked~.custom-control-label::before{background-color:var(--p);border-color:var(--p)}
input[type=checkbox],input[type=radio]{accent-color:var(--p)}
.bootstrap-switch,.iCheck-helper{accent-color:var(--p)}

/* ---------- تبويبات / تنبيهات / نوافذ ---------- */
.nav-tabs{border-bottom:1px solid var(--p-line)}
.nav-tabs .nav-link{color:var(--muted);border:0;border-bottom:3px solid transparent;font-weight:600;padding:.7rem 1.1rem}
.nav-tabs .nav-link:hover{color:var(--p)}
.nav-tabs .nav-link.active,.nav-tabs .nav-item.show .nav-link{color:var(--p)!important;background:transparent!important;border-bottom-color:var(--p)}
.nav-pills .nav-link.active{background:var(--p)}
.alert{border-radius:12px;border:1px solid var(--p-line)}
.alert-info{background:var(--p-soft);color:var(--p-dark);border-color:var(--p-line)}
.modal-content{border:0;border-radius:var(--radius);box-shadow:0 20px 60px rgba(43,40,64,.25)}
.modal-header{border-bottom:1px solid var(--p-line)} .modal-footer{border-top:1px solid var(--p-line)}
.progress{background:var(--p-soft);border-radius:10px} .progress-bar{background:var(--grad)}
.item-selector .item.active,.item-selector .item:hover{border-color:var(--p);color:var(--p)}

/* ---------- التذاكر ---------- */
.view-ticket .ticket-reply{border:1px solid var(--p-line);border-radius:12px;overflow:hidden;margin-bottom:6px;background:#fff}
.view-ticket .ticket-reply .posted-by{background:var(--p-softer);padding:12px 16px;border-bottom:1px solid var(--p-line);font-size:.88rem;color:var(--muted)}
.view-ticket .ticket-reply .posted-by-name{color:var(--txt);font-weight:700}
.view-ticket .ticket-reply.staff{border-color:#d8ccfb}
.view-ticket .ticket-reply.staff .posted-by{background:var(--p-soft)}
.view-ticket .ticket-reply .message{background:#fff}
.view-ticket .ticket-reply .attachments{border-top:1px dashed var(--p-line);background:var(--p-softer)}
.requestor-badge{border-radius:20px;padding:.25em .8em;font-size:.72rem;font-weight:700}
.ticket-subject.unread{color:var(--p-dark)}
#ticketReplyContainer .card-title,.view-ticket .card-title{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:10px}
.ticket-actions{display:flex;gap:8px}

/* ---------- الفواتير / الخدمات / الأخبار ---------- */
.invoice-container,.invoice-container .card{border-radius:var(--radius)}
.announcements .announcement{padding:18px 0;border-bottom:1px solid var(--p-line)}
.announcements .announcement:last-child{border-bottom:0}
.announcements .announcement h1{font-size:1.25rem;font-weight:800;margin-bottom:6px}
.announcements .announcement h1 a{color:var(--txt)} .announcements .announcement h1 a:hover{color:var(--p)}
.announcement article{color:#4a4763}
.product-details .card,.product-status{border-radius:var(--radius)}
.product-status{border:1px solid var(--p-line);background:#fff}
.section-title,.list-group-heading{color:var(--txt)}

/* ---------- تسجيل الدخول / الحساب الجديد ---------- */
.pt-auth-card{border-radius:20px;box-shadow:0 20px 50px rgba(91,33,182,.10);overflow:hidden}
.pt-auth-icon{display:inline-flex;align-items:center;justify-content:center;width:60px;height:60px;border-radius:18px;background:var(--p-soft);color:var(--p);font-size:24px;margin-bottom:14px}
.pt-remember{text-align:center;color:var(--muted);font-size:.9rem}
.login-form .input-group-merge .form-control{border-inline-start:0}
#registration .card{border-radius:var(--radius)}
#registration .card-title{padding-bottom:12px;border-bottom:1px solid var(--p-line)}
#registration .card-body{padding:1.6rem}

/* ---------- الفوتر ---------- */
footer.footer.pt-footer{background:#fff!important;color:var(--muted);border-top:1px solid var(--p-line);margin-top:40px;padding:48px 0 0}
.pt-fgrid{display:grid;grid-template-columns:1.6fr 1fr 1fr 1.2fr;gap:36px;padding-bottom:34px}
.pt-fcol h5{font-size:1rem;font-weight:800;color:var(--txt);margin-bottom:16px;position:relative;padding-bottom:10px}
.pt-fcol h5::after{content:'';position:absolute;bottom:0;inset-inline-start:0;width:30px;height:3px;border-radius:3px;background:var(--grad)}
.pt-fcol ul{list-style:none;padding:0;margin:0}
.pt-fcol li{margin-bottom:10px}
.pt-fcol a,footer.pt-footer .nav-link{color:var(--muted)}
.pt-fcol a:hover{color:var(--p)}
.pt-fabout p{line-height:1.9;margin:14px 0 16px;max-width:340px}
.pt-flogo img{max-height:44px;width:auto} .pt-flogo span{font-weight:800;font-size:1.3rem;color:var(--p)}
.pt-contact li{display:flex;align-items:center;gap:10px}
.pt-contact i{color:var(--p);width:18px;text-align:center}
.pt-social{display:flex;gap:8px;padding:0}
footer.pt-footer .pt-social .btn,footer.footer .btn-icon{width:38px;height:38px;border-radius:50%;background:var(--p-soft);color:var(--p);display:inline-flex;align-items:center;justify-content:center;padding:0;line-height:1}
footer.pt-footer .pt-social .btn:hover{background:var(--p);color:#fff}
.pt-fbottom{border-top:1px solid var(--p-line);padding:16px 0;display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:10px;font-size:.85rem}
.pt-fbottom .btn{background:var(--p-soft);color:var(--p);font-size:.85rem;padding:.3rem .9rem}
.pt-fbottom-links a{color:var(--muted)}

/* ---------- RTL ---------- */
html[dir=rtl] body{text-align:right}
html[dir=rtl] .pt-fabout p,html[dir=rtl] .pt-fcol{text-align:right}
html[dir=rtl] input[type=email],html[dir=rtl] input[type=url],html[dir=rtl] input[type=tel],
html[dir=rtl] input[type=password],html[dir=rtl] input[name=username],html[dir=rtl] .pw-input{direction:ltr;text-align:right}
html[dir=rtl] input[type=email]::placeholder,html[dir=rtl] input[type=password]::placeholder{direction:rtl}
html[dir=rtl] .fa-arrow-right,html[dir=rtl] .fa-arrow-left,html[dir=rtl] .fa-angle-right,html[dir=rtl] .fa-angle-left,
html[dir=rtl] .fa-chevron-right,html[dir=rtl] .fa-chevron-left,html[dir=rtl] .fa-long-arrow-right,
html[dir=rtl] .fa-long-arrow-left,html[dir=rtl] .fa-caret-right,html[dir=rtl] .fa-caret-left,html[dir=rtl] .fa-sign-out-alt{transform:scaleX(-1)}
html[dir=rtl] .dropdown-menu{text-align:right}
html[dir=rtl] .breadcrumb-item+.breadcrumb-item::before{content:"\203A"}

/* ---------- الجوال والتابلت ---------- */
/* أُزيل تثبيت الهيدر أثناء التمرير (position:sticky) لأنه كان يسبب تعطّل نافذة
   الإشعارات المنبثقة على الشاشات الكبيرة (تعارض معروف بين Popper.js وعنصر sticky). */
@media(max-width:1199.98px){
  header.header .main-navbar-wrapper .navbar-collapse{padding:.5rem 0 1rem}
  header.header .main-navbar-wrapper .navbar-nav>li>a{padding:.8rem 1rem}
  header.header .navbar-nav .dropdown-menu{box-shadow:none;border:0;background:var(--p-softer);margin:0 0 6px}
}
@media(max-width:991.98px){
  .pt-fgrid{grid-template-columns:1fr 1fr}
  .sidebar{margin-bottom:16px}
}
@media(max-width:767.98px){
  html{font-size:15.5px}
  .container{padding-inline:14px}
  #main-body{padding-top:18px}
  .topbar-visitor .topbar-links{display:none}
  .topbar-visitor .container>.d-flex{justify-content:flex-end}
  header.header .logo-img{max-height:42px;max-width:160px}
  .pt-welcome{padding:18px}
  .pt-welcome-actions,.pt-welcome-actions .btn{width:100%}
  .tiles .tile .stat{font-size:1.9rem}
  .table-container{border-radius:12px}
  .table td,.table thead th{padding:.7rem .75rem}
  .dataTables_wrapper .dataTables_filter,.dataTables_wrapper .dataTables_length{text-align:start;float:none}
  .dataTables_filter input{width:100%!important;margin:6px 0 0!important}
  .form-control,.custom-select,input,select,textarea{font-size:16px}
  .btn{min-height:44px}
  .ticket-actions{width:100%}.ticket-actions .btn{flex:1}
  .pt-auth-card .card-body{padding:1.6rem 1.2rem!important}
  .pt-fbottom{flex-direction:column;text-align:center}
  .modal-dialog{margin:.6rem}
}
@media(max-width:575.98px){
  .pt-fgrid{grid-template-columns:1fr;gap:26px}
  footer.footer.pt-footer{padding-top:34px}
  .tiles .row>div{padding:5px}
}

/* أرقام الهاتف والروابط اللاتينية تبقى LTR داخل RTL */
.pt-contact a[dir=ltr],[dir=ltr]{direction:ltr;unicode-bidi:isolate}
html[dir=rtl] .pt-contact a[dir=ltr]{text-align:right}

/* ===== إخفاء بقايا النسخة القديمة (hooks) إن وُجدت ===== */
.pt-topbar{display:none!important}
body footer.pt-footer:not(#footer){display:none!important}
body footer#footer.footer.pt-footer{display:block!important}

/* ===== تكبير الخطوط (خط تجوال أصغر بصرياً) ===== */
html[dir=rtl] body{font-size:1.06rem}
header.header .topbar,header.header .topbar .btn,header.header .topbar a,
header.header .topbar .active-client .input-group-text{font-size:.95rem!important}
header.header .topbar .btn-active-client span{font-size:1rem}
header.header .btn,.topbar-visitor .topbar-links a,.topbar-visitor .topbar-login{font-size:.98rem}
header.header .navbar-nav a,header.header .main-navbar-wrapper .navbar-nav>li>a{font-size:1.06rem!important}
header.header .navbar-brand{font-size:1.6rem}
header.header .search .form-control{font-size:1rem}
.breadcrumb,.master-breadcrumb .breadcrumb{font-size:.95rem}
.dropdown-item,.dropdown-item a{font-size:1rem}
.sidebar .list-group-item{font-size:1.02rem}
.sidebar .card-title{font-size:1.05rem}
.table td{font-size:1rem}
.table thead th,table.dataTable thead th{font-size:.92rem}
.label.status,span.label{font-size:.88rem}
.tiles .tile .title{font-size:1rem}
.pt-fcol a,.pt-fcol li,.pt-fbottom{font-size:1rem}
.btn{font-size:1rem}.btn-sm{font-size:.9rem}
.form-control,.custom-select{font-size:1rem}
label,.form-control-label{font-size:1rem}
.card-header .card-title{font-size:1.15rem}

/* ==========================================================
   عناصر الصفحات المُعاد بناؤها (products / invoices / tickets /
   viewticket / announcements / register / homepage)
   ========================================================== */

/* ---------- رأس الصفحة الموحّد ---------- */
.pt-page-head{display:flex;justify-content:space-between;align-items:center;gap:16px;flex-wrap:wrap;margin-bottom:20px}
.pt-page-head h1{font-size:1.5rem;margin:0 0 4px;display:flex;align-items:center;gap:10px}
.pt-page-head p{margin:0;color:var(--muted);font-size:.92rem}
.pt-page-head-icon{color:var(--p);background:var(--p-soft);width:38px;height:38px;border-radius:12px;display:inline-flex;align-items:center;justify-content:center;font-size:1rem}

/* ---------- شريط الإحصائيات ---------- */
.pt-stats-strip{display:flex;gap:14px;flex-wrap:wrap}
.pt-stat{flex:1;min-width:170px;background:#fff;border:1px solid var(--p-line);border-radius:var(--radius);padding:16px 18px;display:flex;align-items:center;gap:14px;box-shadow:var(--shadow)}
.pt-stat i{width:44px;height:44px;border-radius:12px;background:var(--p-soft);color:var(--p);display:flex;align-items:center;justify-content:center;font-size:1.1rem;flex-shrink:0}
.pt-stat strong{display:block;font-size:1.4rem;color:var(--txt);line-height:1.2}
.pt-stat span{color:var(--muted);font-size:.82rem}
.pt-stat-warning i{background:#fff4e5;color:#c2740c}
.pt-stat-success i{background:#e7f9ee;color:#1c9a54}
.pt-stat-muted i{background:var(--p-softer);color:var(--muted)}

/* ---------- حالة فارغة ---------- */
.pt-empty-state{background:#fff;border:1px dashed var(--p-line);border-radius:var(--radius);text-align:center;padding:50px 20px}
.pt-empty-state i{font-size:2.4rem;color:var(--p);background:var(--p-soft);width:76px;height:76px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;margin-bottom:16px}
.pt-empty-state h3{font-size:1.15rem;margin-bottom:6px}
.pt-empty-state p{color:var(--muted);margin-bottom:18px}

/* ---------- تحسينات جدول المنتجات/الفواتير ---------- */
.pt-card-table{padding:4px}
.pt-service-icon-cell{width:56px}
.pt-service-icon{width:38px;height:38px;border-radius:11px;background:var(--p-soft);color:var(--p);display:inline-flex;align-items:center;justify-content:center;font-size:1rem}
.pt-service-icon img{border-radius:8px}
.pt-service-name{color:var(--txt)}
.pt-service-domain{color:var(--muted);font-size:.85rem}
.pt-service-domain:hover{color:var(--p)}
.pt-amount{font-weight:700;color:var(--txt)}
.pt-row-ico{color:var(--p);margin-inline-end:4px}
.pt-dept-badge{background:var(--p-soft);color:var(--p-dark);border-radius:20px;padding:.3em .9em;font-size:.82rem;font-weight:600;display:inline-flex;align-items:center;gap:6px}

/* ---------- عرض التذكرة كمحادثة ---------- */
.pt-ticket-head{background:#fff;border:1px solid var(--p-line);border-radius:var(--radius);box-shadow:var(--shadow);padding:18px 22px;display:flex;justify-content:space-between;align-items:center;gap:16px;flex-wrap:wrap;margin-bottom:18px}
.pt-ticket-hash{display:inline-block;background:var(--p-soft);color:var(--p);border-radius:8px;padding:2px 10px;font-weight:700;font-size:.82rem;margin-bottom:6px}
.pt-ticket-head-main h1{font-size:1.25rem;margin:0}
.pt-ticket-thread{display:flex;flex-direction:column;gap:16px;margin-bottom:20px}
.pt-msg{display:flex;gap:12px;align-items:flex-start}
.pt-msg-avatar{width:42px;height:42px;border-radius:50%;background:var(--p-soft);color:var(--p-dark);display:flex;align-items:center;justify-content:center;font-weight:700;flex-shrink:0}
.pt-msg-staff .pt-msg-avatar{background:var(--grad);color:#fff}
.pt-msg-bubble{flex:1;border:1px solid var(--p-line);border-radius:var(--radius);background:#fff;overflow:hidden;box-shadow:var(--shadow)}
.pt-msg-staff .pt-msg-bubble{border-color:#d8ccfb;background:var(--p-softer)}
.pt-msg-meta{background:var(--p-softer);padding:10px 16px;border-bottom:1px solid var(--p-line);font-size:.85rem;color:var(--muted)}
.pt-msg-staff .pt-msg-meta{background:#f1e9fe}
.posted-by-name{color:var(--txt);font-weight:700}
.pt-reply-card{border-radius:var(--radius)}

/* ---------- الأخبار: خط زمني ---------- */
.pt-timeline{display:flex;flex-direction:column;gap:18px}
.pt-timeline-item{display:flex;gap:18px;align-items:flex-start}
.pt-timeline-date{width:64px;flex-shrink:0;background:var(--grad);color:#fff;border-radius:14px;text-align:center;padding:10px 0;box-shadow:0 6px 16px rgba(139,92,246,.28)}
.pt-td-day{display:block;font-size:1.5rem;font-weight:800;line-height:1}
.pt-td-month{display:block;font-size:.72rem;text-transform:uppercase;opacity:.9}
.pt-timeline-card{flex:1;background:#fff;border:1px solid var(--p-line);border-radius:var(--radius);box-shadow:var(--shadow);padding:20px 22px}
.pt-timeline-card h2{font-size:1.15rem;font-weight:800;margin-bottom:10px;display:flex;justify-content:space-between;align-items:center;gap:10px}
.pt-timeline-card h2 a{color:var(--txt)} .pt-timeline-card h2 a:hover{color:var(--p)}
.pt-timeline-card article{color:#4a4763;line-height:1.9}
.pt-timeline-more{display:inline-flex;align-items:center;gap:6px;margin-top:12px;font-weight:600;color:var(--p)}
.pt-timeline-more:hover{color:var(--p-hover)}

/* ---------- تسجيل حساب جديد: عمودين ---------- */
.pt-reg-head{margin-bottom:24px}
.pt-reg-grid{display:grid;grid-template-columns:300px 1fr;gap:26px;align-items:start}
.pt-reg-aside-inner{background:var(--grad);color:#fff;border-radius:var(--radius);padding:28px 24px;position:sticky;top:90px;box-shadow:0 14px 34px rgba(91,33,182,.25)}
.pt-reg-aside-inner h3{color:#fff;font-size:1.15rem;margin-bottom:18px}
.pt-reg-benefits{list-style:none;margin:0 0 22px;padding:0;display:flex;flex-direction:column;gap:16px}
.pt-reg-benefits li{display:flex;gap:12px;align-items:flex-start}
.pt-reg-benefits i{width:36px;height:36px;border-radius:10px;background:rgba(255,255,255,.18);display:flex;align-items:center;justify-content:center;flex-shrink:0}
.pt-reg-benefits strong{display:block;font-size:.95rem}
.pt-reg-benefits span{display:block;font-size:.82rem;opacity:.9;line-height:1.6}
.pt-reg-login-hint{border-top:1px solid rgba(255,255,255,.25);padding-top:16px;font-size:.88rem;display:flex;flex-direction:column;gap:4px}
.pt-reg-login-hint a{color:#fff;font-weight:700;text-decoration:underline}
.pt-reg-main .card{margin-bottom:18px}

/* ---------- الصفحة الرئيسية (قبل الدخول) ---------- */
.pt-hero{background:var(--grad);border-radius:20px;color:#fff;text-align:center;padding:52px 24px;margin-bottom:36px;box-shadow:0 18px 40px rgba(91,33,182,.25)}
.pt-hero h1{color:#fff;font-size:2rem;margin-bottom:10px}
.pt-hero p{opacity:.95;max-width:560px;margin:0 auto 22px;font-size:1.05rem}
.pt-hero-actions{display:flex;gap:12px;justify-content:center;flex-wrap:wrap}
.pt-hero-actions .btn-default{background:#fff;border:0}
.pt-section-title{text-align:center;font-size:1.35rem;font-weight:800;margin:38px 0 22px}
.pt-grid{display:grid;gap:18px}
.pt-grid-3{grid-template-columns:repeat(3,1fr)}
.pt-grid-5{grid-template-columns:repeat(5,1fr)}
.pt-product-card{background:#fff;border:1px solid var(--p-line);border-radius:var(--radius);box-shadow:var(--shadow);padding:28px 22px;text-align:center;transition:.25s}
.pt-product-card:hover{transform:translateY(-4px);box-shadow:0 14px 30px rgba(139,92,246,.16);border-color:var(--p)}
.pt-product-icon{width:60px;height:60px;border-radius:16px;background:var(--p-soft);color:var(--p);font-size:1.5rem;display:flex;align-items:center;justify-content:center;margin:0 auto 16px}
.pt-product-card h3{font-size:1.1rem;margin-bottom:8px}
.pt-product-card p{color:var(--muted);margin-bottom:18px;min-height:24px}
.pt-icon-card{background:#fff;border:1px solid var(--p-line);border-radius:var(--radius);box-shadow:var(--shadow);padding:26px 12px;text-align:center;color:var(--txt);font-weight:600;transition:.2s;display:flex;flex-direction:column;align-items:center;gap:12px}
.pt-icon-card:hover{transform:translateY(-4px);border-color:var(--p);color:var(--p);box-shadow:0 14px 28px rgba(139,92,246,.16)}
.pt-icon-circle{width:52px;height:52px;border-radius:50%;background:var(--p-soft);color:var(--p);display:flex;align-items:center;justify-content:center;font-size:1.3rem}
.pt-icon-card-dark .pt-icon-circle{background:var(--grad);color:#fff}

/* ---------- استجابة الجوال للعناصر الجديدة ---------- */
@media(max-width:991.98px){
  .pt-grid-5{grid-template-columns:repeat(3,1fr)}
  .pt-reg-grid{grid-template-columns:1fr}
  .pt-reg-aside-inner{position:static}
}
@media(max-width:767.98px){
  .pt-page-head{flex-direction:column;align-items:flex-start}
  .pt-page-head .btn{width:100%}
  .pt-stat{min-width:100%}
  .pt-grid-3,.pt-grid-5{grid-template-columns:repeat(2,1fr)}
  .pt-hero{padding:34px 18px;border-radius:16px}
  .pt-hero h1{font-size:1.5rem}
  .pt-hero-actions{flex-direction:column}
  .pt-hero-actions .btn{width:100%}
  .pt-ticket-head{flex-direction:column;align-items:flex-start}
  .ticket-actions{width:100%}
  .pt-msg{gap:8px}
  .pt-msg-avatar{width:34px;height:34px;font-size:.85rem}
  .pt-timeline-item{gap:10px}
  .pt-timeline-date{width:52px;padding:8px 0}
  .pt-td-day{font-size:1.2rem}
  .pt-timeline-card{padding:16px}
}
@media(max-width:480px){
  .pt-grid-3,.pt-grid-5{grid-template-columns:1fr}
}

/* ==========================================================
   أقسام الدعم / فتح تذكرة جديدة / تأكيد الإنشاء
   ========================================================== */

/* ---------- اختيار القسم (بطاقات) ---------- */
.pt-dept-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px}
.pt-dept-card{display:flex;align-items:center;gap:16px;background:#fff;border:1px solid var(--p-line);border-radius:var(--radius);padding:18px 20px;box-shadow:var(--shadow);color:var(--txt);transition:.2s}
.pt-dept-card:hover{border-color:var(--p);transform:translateY(-3px);box-shadow:0 14px 30px rgba(139,92,246,.16);color:var(--txt)}
.pt-dept-icon{width:50px;height:50px;border-radius:14px;background:var(--p-soft);color:var(--p);display:flex;align-items:center;justify-content:center;font-size:1.2rem;flex-shrink:0}
.pt-dept-body{flex:1;display:flex;flex-direction:column;gap:3px}
.pt-dept-body strong{font-size:1.05rem}
.pt-dept-body span{color:var(--muted);font-size:.85rem;line-height:1.6}
.pt-dept-arrow{color:var(--p-line);font-size:1.1rem;flex-shrink:0;transition:.2s}
.pt-dept-card:hover .pt-dept-arrow{color:var(--p);transform:translateX(-3px)}
html[dir=rtl] .pt-dept-card:hover .pt-dept-arrow{transform:translateX(3px)}

/* ---------- نموذج فتح تذكرة: عمودان ---------- */
.pt-ticket-form-grid{display:grid;grid-template-columns:1fr 260px;gap:24px;align-items:start}
.pt-ticket-form-main .card{border-radius:var(--radius)}
.pt-tips-card{background:var(--p-softer);border:1px solid var(--p-line);border-radius:var(--radius);padding:22px;position:sticky;top:90px}
.pt-tips-card h4{font-size:1rem;font-weight:800;margin-bottom:14px;display:flex;align-items:center;gap:8px;color:var(--p-dark)}
.pt-tips-card ul{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:12px}
.pt-tips-card li{position:relative;padding-inline-start:22px;color:#514c6b;font-size:.88rem;line-height:1.6}
.pt-tips-card li::before{content:'\f00c';font-family:'Font Awesome 6 Pro';position:absolute;inset-inline-start:0;top:2px;color:var(--p);font-size:.75rem}

/* ---------- بطاقة تأكيد إنشاء التذكرة ---------- */
.pt-confirm-card{max-width:520px;margin:20px auto;background:#fff;border:1px solid var(--p-line);border-radius:var(--radius);box-shadow:var(--shadow);padding:44px 30px;text-align:center}
.pt-confirm-icon{width:78px;height:78px;border-radius:50%;background:var(--grad);color:#fff;font-size:2rem;display:flex;align-items:center;justify-content:center;margin:0 auto 18px;box-shadow:0 10px 24px rgba(139,92,246,.3)}
.pt-confirm-card h1{font-size:1.3rem;margin-bottom:10px}
.pt-confirm-hash{display:inline-block;margin-bottom:14px}
.pt-confirm-card p{color:var(--muted);margin-bottom:22px}

@media(max-width:767.98px){
  .pt-dept-grid{grid-template-columns:1fr}
  .pt-ticket-form-grid{grid-template-columns:1fr}
  .pt-tips-card{position:static}
  .pt-confirm-card{padding:32px 20px}
}

/* ---------- رابط "منطقة العميل" في أعلى قائمة الحساب المنسدلة ---------- */
.pt-dropdown-clientarea .dropdown-item{color:var(--p)!important;font-weight:700}
.pt-dropdown-clientarea .dropdown-item:hover{background:var(--p-soft)!important;color:var(--p-hover)!important}
.pt-dropdown-clientarea i{color:var(--p)}